Refund & Cancellation Policy

Cancellations:

Order Adjustment Timeframe: You have a 6-hour window to modify or cancel your order, allowing us to efficiently process and ship orders.

Process for Modifying or Canceling Orders: To modify or cancel your order, please contact our customer support team promptly at info@vintageandtrendy.com. Kindly provide your order number and relevant details for quick and accurate processing.

Shipped Orders: If your order has already been shipped, direct cancellation is not possible. In this case, we kindly request that you receive the package as scheduled. Refer to our Returns and Exchanges Policy for further assistance.

Refunds:

To be eligible for a refund, your item must be unworn or unused, with tags, and in its original packaging.

We proudly offer a 100% money-back guarantee on defective or damaged products during shipping. Contact us, and we will provide a return address, offering a replacement or refund according to your preference.

If you are unsatisfied with your order, please contact our support team, and we will do our best to assist you.

Return Shipping Costs: Customers are responsible for return shipping costs.

No Refund Issued If:

• Your order does not arrive due to factors within your control (e.g., providing the wrong shipping address).
• Refund requests are submitted more than 14 days after the guaranteed delivery period (44 days) has expired. Submit requests by sending a message to info@vintageandtrendy.com.